Frequently Asked Questions
How do I book a session with Mattie Genaux Photography?
Sessions can be booked using the online scheduling tab on the website or we can book your session manually if you contact the office. New clients will need to provide their name, phone number, and email address to set up their account. Each client is then sent a portrait contract to sign digitally & then a session invoice is generated for retainer payment to secure your date & time.
Do you shoot on weekends?
I sure do! You can find me shooting Tuesday through Saturday with the exception of certain holidays.
I also shoot on certain Sundays, but a Sunday session will require a convenience fee that is handled at the time of booking.
I also shoot on certain Sundays, but a Sunday session will require a convenience fee that is handled at the time of booking.
Do you shoot on location?
Yes. I shoot anywhere in Wayne County, Georgia for free. All other locations will require a travel fee. Please contact the office to get an estimate of how much that fee will be and to set up your session. On location sessions need to be booked manually to make sure I can fit in the travel time between sessions of the day.
WHEN CAN I VIEW MY IMAGES?
I truly pride myself in being the most professional and expedient studio in our area.
Each client receives a private online gallery to view two weeks after their session date. Clients then have the opportunity to purchase the products that fit their wants & needs.
Each client receives a private online gallery to view two weeks after their session date. Clients then have the opportunity to purchase the products that fit their wants & needs.
Do you have any props?
Of course! My studio is fully equipped with outfits for newborns and certain sizes for older children. I also have maternity gowns and gowns for new mothers. My prop collection also includes various baskets and buckets, chairs of all sizes, wings, banners, and a hoarders amount of baby wraps!
Do you charge more over a selected amount of people?
No! Whether your family is a family of 2 or a family of 6 I do not make my clients choose who to leave off the family photos! If other family sections are added on we do require you to book an extended family session instead. That is our only requirement!
When should I schedule my newborn session?
ASAP! Newborn sessions typically last almost 2 hours. While babies can be unpredictable at best, I recommend booking your session as close as possible to your due date. As the days fly by I will make sure you are reminded of your session so we can discuss moving your session around if needed! There are certain times during the week that I withhold from the public so there is wiggle room in the schedule! As newborns are only tiny for a very short time - I want to make sure we're getting your little one's details captured quickly!
What is the difference between prints & digitals?
Prints are images that you select to have printed from my professional photography lab. These are physical products such as prints, albums, canvas, etc.
Digital images are NOT physical products, but the digital version of the image. These are what you would select if you wanted to be able to print the images yourself, from a lab you choose. They also can be shared on social media, sent to friends & family or simply kept as a digital counterpart to the physical image.
Digital images are NOT physical products, but the digital version of the image. These are what you would select if you wanted to be able to print the images yourself, from a lab you choose. They also can be shared on social media, sent to friends & family or simply kept as a digital counterpart to the physical image.